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Knowledge Base

Lumination Learning Labs

Lumination Learning Labs

Lumination Learning Labs are automated, multi-purpose and immersive environments that improve learning outcomes.

LeadMe Labs Tablet

LeadMe Labs Network Requirements

LeadMe Allowlisting

FEATURED: LeadMe Labs 1.07 update

I keep getting a ‘lost connection to the server’ message and pressing reconnect doesn’t fix it

The room automations don’t do anything when I select them

There aren't any experiences in my VR library

The experience that I just installed on the station isn’t appearing in the experience list

The station isn’t doing anything when I try to launch an experience from the LeadMe tablet

When I try to launch an experience it says ‘Awaiting headset connection…’ on the station

I keep getting a Steam error when I’m trying to launch an experience

Room setup procedure for LeadMe Labs

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Learning Lab Hardware

Vive Controller: Troubleshooting connectivity issues

Software & Firmware updates: Best Practice

How do I get started with an IMVR session?

Graphics are not rendering properly in VR experiences

Updating Steam VR device firmware

Updating the VR headset firmware

Adjusting the headset to see VR experiences more clearly

How to check the projector Light Status

The experience is running on the screen, but I can’t see anything in the headset

The projector is not working as expected

Lumination Learning Lab: Hardware Faults

Troubleshooting Vive Controllers

How do I re-pair my Vive Pro 2 headset?

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Steam / Applications

Calibrate headset boundary for a station

Can I download experiences from Steam on to the IMVR stations?

Steam is prompting for a multifactor authentication code

Installing Experiences in your Lumination Learning Lab

How do I update the Steam password in LeadMe?

How do I purchase new Steam experiences?

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